September 2, 2010 – Fitness has been a passion of mine for years, and recently I have been taking steps to become a group exercise instructor. Before taking classes and gaining certifications, I thought getting up in front of the group and guiding them through the routine would be a cake walk. Only after becoming certified to teach pilates, cardio kickboxing, and hip hop dance did I discover just how difficult it is to train a group of athletes to meet their fitness goals (all without seriously injuring myself or them).

September 2, 2010 – My husband works in customer service for a local cable company, and friends often seek his advice in their quest for cable TV, internet, or even phone service. In an ideal world, when the cable man comes to their house, in addition to installing the box, he would offer step-by-step instructions on how to operate both it and the remote control. Unfortunately, too often he simply points the remote toward the TV as he passes it to the new customer and disappears. When a problem occurs, my husband is one of an army of people who offer advice over the phone or web.